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Armondo Montelongo and his wife use Kiosk to host their websites and grow their income.
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I’ve been with Kiosk now for more than a year and I absolutely LOVE their service. I have about 30 websites running at any one time with Kiosk and have never had a problem with them going down.
I even did a comparison with other popular hosting companies such as Host Gator and all I have to say is that Kiosk won hands down as far as service up time, customer service response time and reliability of service.
Before I went with Kiosk all my internet marketing friends kept telling me how great Kiosk was and that they truly do understand Internet marketers. I’ve heard a lot of horror stories about other companies and on product launch day you don’t need any added stress…
That was the biggest reason I switched over to Kiosk and gave them a try.
Not only has Kiosk surpassed my expectations but they have also made things very easy for me to setup, Mike Potvin (Joel Therien’s business partner and friend) is always sending me emails of thanks when I post comments on their blog - and that says a lot about their dedication to customer satisfaction.
Kiosk.ws Unlimited Domains Hosting
If you’re on the fence about getting involved with Kiosk as your hosting solution then you may just want to take a look at the options they provide to you and let’s not forget these guys know what Internet Marketers need.
They won’t try and sell you a bunch of bells and whistles you’ll never use. And besides, I pay for my own resellers account on a yearly basis just so I can use the entire thing myself. I can create new domain accounts on the fly and have brand new websites up and running in a few hours instead of a few days like with most other hosting companies…. You control your business 100%
I can’t say enough good things about Kiosk, they have definitely made an impression on me and my business and now that they have built an even larger data center in Texas it will only get better for Kiosk clients.
Mike Hill
About the Author: Mike Hill is the author of 
Brett | Nov 26, 2008 | Reply
I have been with Kiosk for years and am getting ready to switch to something much more reliable.
I also host many sites with them but the server they have me on is very unstable and goes down at least once per week. Sometimes for hours.
Since the move to the new server farm the problem has gotten even worse.
Now it is down multiple times per week. In fact the server has gone down 3 times this week already.
It is down right now and has been down for several hours.
Support you might ask. I put in an emergency support ticket and a regular ticket.
Response? NONE….
Mike Hill | Nov 27, 2008 | Reply
Well Brett all I can say is that Kiosk is much faster, actually blazing fast now that they have completed their move to the new Data Center.
Not sure about your issue but my site went down a few days ago but that’s because they were moving and then a backhoe cut the data feed an hour down the road.
Hey shit happens sometimes and I put up with it because Kiosk was moving to a better facility to make their company that much better.
As far as the once per week issue you talk about Brett… how long was that going on for. I can’t see Joel allowing that to carry on for too long.
Hey, there are issues with every company out there and you can’t say there isn’t. But I trust Joel 100% because he takes his business personally and see’s to it that everyone is happy even if sometimes it may take a little longer than expected.
I’ve been with Joel now for 2 years and have never had a problem other than their move recently when my site was down for about 8 hours.
No biggie and everything is now super fast so it was a good trade off.
Mike Hill
Alan | Nov 27, 2008 | Reply
You are not alone Brett by any means.
Kiosk servers have been falling over on a daily basis since the move to Texas. I have had to log emergency pager tickets on a daily basis , sometimes more than once. All support seems to have been outsourced to India and they are not very communicative. On the other hand, those guys are probably being kept in the dark as much as Kiosk customers are.
It seems that Kiosk have put these new servers in place together with some untested system called server clouding from Dell which, if you are to believe Joels last video, is not working as it should.
However, 10 days down the line and numerous tickets later, like you, I am still suffering daily outages, snail like access and seemingly no resolution to these server issues. All of my sites were down for at least 5 hours again yesterday evening (US time) and although they are back up now, I am just wondering for how long.
I know for a fact that I have lost a lot of business through this continual downtime and I am not a happy camper!
Mike Hill | Nov 27, 2008 | Reply
Alan,
I understand your frustrations but, like any business there are growing pains so that they may serve their customers even better in the future.
Joel will make it up to everyone and he’s pretty stressed right now.
However, I am sticking with them because I believe in Kiosk and they are only going to get better guys.
The support in India (as you claim) is not responding because of the terrorist attacks that happened yesterday.
Hey thanks for your comments Alan, I appreciate hearing both sides of the story even though sometimes I am a little bias because I’ve been treated so well by Kiosk.
Mike Hill
Alan | Nov 27, 2008 | Reply
Mike
No problem although I wasn’t knocking the support in India and I am well aware of what happened in Mumbai yesterday. If I couldn’t access my own sites, I am sure that they couldn’t even get into the servers either.
I got so used to chatting with Dan and Olivier in Canada who were also more than very responsive. I have had my fair share of problems before the move to Texas but have always received the best of backup response as well. I have always been a great believer in selling the sizzle and not the sausage meaning backup service is ten times more important than the sale.
It just gets very frustrating when your business is suffering and you cannot do anything about it.
However, it would appear that they may have got to the bottom of the problem, since my sites have been up and running all day and better than they ever have done. I am also trying to watch Joel’s latest video update but it is taking forever to buffer - too many other cutomers trying to watch it no doubt.
I feel for Joel and crew as I have been in the service industry myself and I know first hand how he must feel.
Anyway, we will have to wait and see how it goes over the next 24-48 hours. Hopefully, the issue is resolved and we can all move on with our respective businesses.
Alan (in the UK BTW)
Mike Hill | Nov 27, 2008 | Reply
Hey Alan,
Yeah sorry if I sounded a little “aggressive” I gotta learn to tone it down a little… LOL
I can certainly understand your frustration and I too was frustrated at first but then realized these guys are going to have a #1 service once all the bugs are sorted out.
I just logged into my Kiosk members area and it’s lightening fast - very exciting!
BTW - are you going to be on the call next Thursday December 4th?
http://www.cbpayday.com/FreeWebinar/
It should be a good time had by all and because I’m doing the call - ROFL.
Hope to see you there Alan.
Mike Hill
Claire | Dec 8, 2008 | Reply
I’ve been with Kiosk for almost 6 years. I can vouch for the support. Some of my 21 domains had some issues, but for the most part the migration went well.
I’m with ya, Mike!
All the Best,
Claire